Step-by-step instruction deleting an account in the Alfa CY application

  1. Launch the Alfa CY application on the device
  2. Open the application menu
    click on the button with three lines in the upper left corner of the screen
  3. Log in using your credentials
    Click on the “login” button, enter your phone number, enter the code from SMS or your personal permanent password. If you have previously been authorized in the application, a page with your profile will open
  4. Open profile page
  5. Delete profile
    At the bottom of the profile page, click on the «Delete profile» button

What types of data will be deleted:

Personal information.

  • Name
    – Email address
    – User IDs
  • Address
  • Phone number
    Financial information
    – Payment details
    – Purchase history
    Messages
    – Email addresses
    – SMS or MMS
    Photos and images
    Contacts
    Application history
    – Installed applications

What types of data will be saved:

Information about the application and data on its operation:
– Error reports

  • Diagnostics
    – Other data about the operation of the application
    Shelf life: up to 1 month